PROactive Managed Services - UCclouds.com
PROactive Managed Services

Managed Services

From Reactive to Proactive with Managed Services

 

What Can We Do For You?

We provide proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network—without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your IT system, including the business value and services being received, which will help you plan and budget for future IT expenses.

 

From Reactive to Proactive

Many businesses today continue to use the reactive model and handle IT issues as they arise. Below is a comparison of the reactive vs. proactive approach. It’s easy to see the benefits of becoming proactive!

 

 

Reactive IT Services Model 

Proactive IT Services Model 

 
  1. An IT issue is detected.
  2. You contact your IT solution provider.
  3. Once you reach your IT provider, you describe the issue as you understand it.
  4. If the issue cannot be resolved via email or phone, your IT provider will need to travel to your location.
  5. Once at your location, the issue is properly diagnosed.
  6. The issue is resolved.

  1. An RMM tool conducts oversight of your network and IT assets 24/7.
  2. The RMM tool alerts your MSP to a potential issue or an issue about to occur.
  3. A centralized dashboard allows for remote diagnosis and remediation of the issue by the appropriate technician—without disruption to your business flow!

 

You can trust us to deliver the level of managed services your business needs to ensure a stable and secure IT environment. Our proactive services model will eliminate business disruptions and give you peace of mind knowing that your networks are always secure and operational with no surprises or unexpected expenses.

 

Get Assistance Or A Quote From A UCclouds Solutions Architect

Thank you for your interest in UCclouds. Our Solutions Architects are available 7 days a week to assist you. Our only priority is to find a hosting solution that best meets your needs. Complete the form below and we will provide more information and schedule a demonstration.












This is what can you expect from UCclouds!

  • Launch applications quickly
  • 100% uptime guarantee
  • 24x7x365 unlimited expert support
  • Run ANY compatible Windows application
  • Access from any device
  • Comprehensive backup plan
  • Disaster recovery plan
  • No more unexpected costs
  • Eliminate maintenance costs
 

Satisfied Clients

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acp
azaa
ccfems
cfd
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wca
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acme retail systems
hardwarelife.net
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Our Address:
1911 Grayson Hwy
Atlanta, GA 30017
Int'l: +1 (678) 701-5677
US: (800) 719-5405
Support HOTLINE: +1 (404) 665-3085
Hours of Operation:
Security (SOC): 24x7x365
Support (NOC): 24x7x365

Secure Cloud Hosting

UCclouds provides secure cloud hosting without sacrificing the redundancy and speed you would expect from an enterprise managed cloud hosting provider. If you're searching for a HIPAA Compliant Hosting or a PCI Hosting solution, look no further than UCclouds. Our secure managed hosting HIPAA and PCI solutions are compliant ready. Rely on UCclouds as your secure cloud hosting provider.

Data Center Locations

  • ATLANTA (ATL01)
  • SEATTLE (SEA01)
  • LONDON (LON01)